Subscription information – dates, packages, etc
How can I see details of a subscription for a particular entity? Provided you have the appropriate user permissions, you can see all information about a particular subscription or package in Company Settings > Company. Scroll to the bottom of the page and you will see all the current and historic subscription information. This includes:
- Whether the subscription is for a full Kudocs service or incorporation only.
- Was the entity incorporated using Kudocs?
- If the entity was incorporated, what type of incorporation (standard or same day)
- Whether the entity is on a monthly or annual subscription and when the subscription renewal date is
- Whether the entity is on a “watching only” subscription.
- If the entity has changed subscriptions over time, when each subscription started and ended.
How can I see details of subscription history for a particular entity? Yes, you can see all information about a particular subscription or package in Company Settings > Company. See answer above for more information.
How can I find which package or subscription an entity is on? Very easily. Yes, you can see all information about a particular subscription or package in Company Settings > Company. See answer above for more information.
How do I change subscription for an entity? This depends if you are a card customer, or a portfolio customer. See here for full information.
How do I find invoices for an entity? This depends if you are a card or portfolio customer.
- Card customers can view invoices and billing history in Company Settings > Billing. See here for more information.
- Portfolio customers receive invoices separately, subject to the terms of the relevant contract with have with you. Please contact you Kudocs key contact (within your organisation) for more information, or email finance@kudocs.co.uk for more information.
How do I find billing information for an entity? This depends if you are a card or portfolio customer. See answer to the question above for more information.