Companies House rejected filing – IDV/UID/Personal Code error
I have submitted a filing to Companies House that includes a director or PSC or LLP member UID (IDV details or Personal Code), but the filing has been rejected. Why and what do I do about it? The changes under ECCTA 2023 (https://www.kudocs.co.uk/faqs/unique-identifiers-idv/) directors, LLP members and PSCs need to file their UIDs (or Personal Codes) as part of their confirmation statement, as a separate PSC UID filing, as part of the incorporation or appointment filing. We have lots of information about this on our website.
We are seeing quite a lot of filings being rejected by Companies House for the following types of reason:
The identity verification details provided for the director MICKY MOUSE were not correct. Before you try again, you should check that you have the right Companies House personal code, and that the director details match those used when their identity was verified. If the identity verification was conducted by an Authorised Corporate Service Provider (ACSP) and you believe the details you are supplying to be correct, you should ask the ACSP to investigate.
The identity verification details provided for the PSC were not correct. Before you try again, you should check that you have the right Companies House personal code, and make sure their details on the Companies House register are correct.
The reasons for these rejections are:
- The UID (Personal Code) provided does not match the one that CH has on record from when the individual completed IDV. So please check the code stored in Kudocs and let us know if it needs to be amended.
- The individual’s name or date of birth in (i) the data submitted from Kudocs does not match what (ii) Companies House has already stored for that individual in that company or what (iii) was used in the IDV process. It needs to match in all 3 places for the filing to be approved.
To fix these issues, please check the information you have entered in Kudocs as well as what information is already stored at Companies House (if it is an individual with an existing role) as well as the information used to complete IDV.
- If you need to amend the information in Kudocs, please let us know and we can do this for you.
- If you need to amend the information already stored at Companies House, you may be able to do this using Kudocs, or may need to do it directly at Companies House (it depends on what you are changing.
- If there has been an error in the IDV process (which is very unlikely) you will need to contact Companies House or the ACSP that completed IDV.
Last updated: 10/02/2026 by Kudocs Admin